Terms & Conditions

1. General Terms & Scope of Agreement

This website (the “Site”) is owned and operated by Relatyv LLC (“Relatyv,” “COMPANY,” “we,” “us,” or “our”). By accessing, browsing, or using the Site, you explicitly agree to be bound by these Terms of Service and to utilize the Site in strict accordance with these Terms, our Privacy Policy, and our corporate Notice of Privacy Practices (where applicable under law). Accessing or using the Site in any manner, whether automated, programmatic, or manual, constitutes your binding legal agreement to these Terms of Service.

We reserve the underlying right to modify these Terms of Service or to impose novel conditions on the use of the Site or our services at any time. When modifications are executed, the revised terms will be published immediately to this Site. Your ongoing utilization of the Site or services following the implementation of changes directly signifies your acceptance of the revised Terms of Service.

2. SMS Messaging Terms & Compliance

Program Description

Relatyv LLC maintains an interactive mobile messaging program designed to transmit account-related, service-related, and operational treatment-related text notifications to registered users, patients, and authorized clients. These communications are delivered strictly to individuals who have provided clear, explicit, and proactive opt-in consent to receive such notifications.

You may initiate receipt of these communications when you dynamically execute any of the following triggers:

• Request general information, system demos, or administrative support through forms located on our domain (https://relatyv.com/) or auxiliary digital forms;
• Enroll in clinical operations, platform onboarding, client training protocols, or corporate implementation support systems;
• Voluntarily subscribe to receive systemic updates, administrative reminders, billing alters, or operational alerts concerning your profile or your active utilization of Relatyv.

Transmission matrices may encompass the following categories:

• Administrative service milestones, implementation timelines, and digital onboarding parameters;
• Appointment confirmations, clinical meeting logs, and scheduling reminders;
• System alerts, account security warnings, and material administrative alerts;
• Customer support answers, operational follow-ups, and permitted informational announcements.

Opt-In Framework

Opt-in authorization is documented through web intake portals, interactive scheduling widgets, digital contact systems, or separate multi-factor channels where you unambiguously input your cellular data and explicitly certify your consent to receive SMS communications from Relatyv LLC.

Cancellation Instructions & Unsubscribe Rights

You preserve the right to terminate your participation in the SMS messaging program at any individual juncture. To permanently halt the receipt of text notifications, respond directly to any message transmitted by us with the standalone command keyword: STOP.

Upon processing your “STOP” instruction, our systemic infrastructure will generate a final, singular text confirmation acknowledging your un-subscription status. Following this automated dispatch, no further text messages will be pushed to your cellular terminal unless you proactively initiate a brand-new opt-in command. If you desire to rejoin the messaging architecture in the future, you may execute a fresh opt-in through our web portals.

Support Channels

• Text Support: Respond directly to any active text message with the informational keyword HELP to receive standard automated troubleshooting commands.
• Email Support: For manual administrative assistance, please contact us at info@relatyv.com or compliance@relatyv.com.
• Mail Support: You may send physical correspondence via USPS to the following address: 4140 East Baseline Road, Suite 101, Mesa, Arizona, 85206, USA.

Carrier Protocols, Rates, & Allocation

Liability Exclusions: Wireless mobile carriers, telecom aggregators, and network operators are not legally responsible, liable, or accountable for delayed, modified, or completely undelivered text communications.

Message & Data Rates: Standard messaging and cellular data fees mandated by your local telecom provider may apply to any messages directed to your device from us, as well as any messages you return to our infrastructure. You are fully responsible for all underlying billing liabilities generated by your device’s usage.

Frequency Thresholds: Transmission frequency fluctuates dynamically based upon your operational engagement with our services, system status, scheduling activities, and customized communications profiles.

Supported Carriers: The messaging program is configured to interface with all prominent United States tier-one wireless networks and an extensive assortment of regional wireless operators. Network access across specific geographic bands or carrier subdivisions remains subject to individual telecom constraints.

3. Age Restrictions & Capacity

You must possess a minimum age profile of eighteen (18) years or older to participate in our digital SMS messaging protocols or to consume services offered via this Site where the statutory age of majority controls the execution of legally binding agreements. By interacting with our platform, you legally warrant your capacity to enter into binding programmatic contracts.

4. Privacy & Protected Health Information (PHI)

Our commitment to data tracking and information protection is outlined in our Privacy Policy, located at https://relatyv.com/. To the extent that any demographic, personal, or administrative details submitted through this Site or our text messaging architecture satisfy the statutory definition of Protected Health Information (PHI) as governed by the Health Insurance Portability and Accountability Act (HIPAA), the extraction, utilization, protection, and disclosure of that data is strictly governed by our corporate Notice of Privacy Practices (NPP). In the event of an irreconcilable conflict between these general Terms of Service and the terms of our NPP, the parameters of the NPP shall control all health data operations. Text messaging originator opt-in data and primary authorization signatures will never be sold, distributed, or shared with unauthorized third parties or marketing affiliates for promotional cross-tier execution.

5. Intellectual Property Rights

Our Limited License to You

This Site and all structural components, layout frameworks, code arrays, text copies, graphics, interface icons, and materials integrated into its presentation are the sole proprietary property of Relatyv LLC, its legal corporate affiliates, or licensed content suppliers. These materials are safeguarded under domestic United States and international copyright, trademark, trade secret, and general intellectual property laws. The platform is rendered available entirely for your individual, internal, non-commercial, or authorized business operations as distinctly defined by our management.

You are strictly prohibited from exploiting the Site or its underlying intellectual properties in any manner that infringes our statutory legal rights or lacks unequivocal, written corporate authorization. Unless explicitly executed via an authorized corporate instrument, you may not modify, distribute, copy, reproduce, republish, scratch, scrape, parse, iframe, upload, stream, transmit, translate, commoditize, or exploit any structural components of this Site. You may download or print a singular copy of disparate informational pages strictly for personal, non-commercial use, conditioned upon your strict preservation of all intact copyright indicators and intellectual ownership tags.

Your License to Us

Should you submit, input, upload, or transmit any comments, operational feedback, administrative suggestions, or consumer materials to us through web pathways or adjacent digital media, you explicitly warrant that:

• You hold complete unencumbered ownership of said components; or
• You possess all necessary permissions, legal assignments, and releases to distribute them.

By executing such submission actions, you grant Relatyv LLC a perpetual, royalty-free, fully paid-up, irrevocable, non-exclusive, global license to process, manipulate, modify, optimize, reproduce, display, translate, and exploit such generalized informational contributions across any media matrices now operational or later innovated, solely for the optimization, expansion, compliance tuning, or general provision of our operational capabilities.

6. Online Commerce & External Allocations

The Site may integrate functional portals allowing you to request quotes, subscribe to administrative packages, or buy proprietary service solutions from Relatyv LLC or verified third-party partners. We explicitly disclaim all liability, responsibility, and operational warranty regarding the performance, quality, accuracy, clinical utility, or safety of any products or services provided by third-party affiliates.

If you enter into a transaction with a third party discovered through our digital properties, your legal relationship, warranty expectations, and billing obligations exist exclusively between you and that specific external vendor. All data fields captured during that visit, including payment card parameters and confidential tracking metrics, are subject to the autonomous privacy frameworks of that independent party.

7. Registration, Passwords, & System Integrity

Securing specialized functionalities, patient records, or client configuration metrics may require you to complete a registration matrix and maintain secure authentication profiles. Under all circumstances, you agree to:

• Provide verifiable, accurate, up-to-date, and comprehensive details during registration routines;
• Proactively modify your identity parameters to prevent data obsolescence or administrative error;
• Safeguard your cryptographic authenticators, login names, and authorization strings;
• Maintain absolute liability for all actions, transmissions, and changes executed under your unique login profile.

If you discover or suspect a security compromise, profile leakage, or unauthorized system penetration concerning your account or linked patient profiles, you must immediately report the breach to our security team via info@relatyv.com. Relatyv LLC disclaims all responsibility for operational, financial, or privacy-related losses arising directly from your failure to protect your validation keys.

8. Disclaimers, Indemnification, & Liability Ceilings

THE INFORMATION, PRODUCTS, PLATFORMS, AND UTILITIES RENDERED VIA THE SITE ARE DISTRIBUTED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT EXPRESS OR IMPLIED WARRANTIES OF ANY NATURE. TO THE FULLEST EXTENT SANCTIONED BY APPLICABLE JURISDICTIONAL STATUTES, RELATYV LLC DISCLAIMS ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, SUITABILITY FOR A DEFINED USE, NON-INFRINGEMENT, AND FREEDOM FROM PROGRAMMATIC ERRORS, VIRUSES, OR SYSTEMIC LATENCY.

You agree to fully defend, indemnify, and hold harmless Relatyv LLC, its corporate parents, legal healthcare affiliates, managing officers, directors, stakeholders, medical advisors, employees, and authorized agents against all liabilities, financial judgments, losses, damages, legal settlements, regulatory fines, and legal expenses (including reasonable attorney fees) resulting from or relating to your active misuse of this platform, your failure to abide by these Terms of Service, or your infringement of any rights held by a separate person or business entity.

9. Formal Termination

We retain the absolute right to cancel, freeze, or terminate your permission to access the Site, underlying patient portals, or operational messaging architectures at any time without prior warning or justification, if we conclude that your behavior violates these Terms of Service, compromises network integrity, breaks applicable laws, or undermines patient privacy protections. Upon termination, all rights assigned to you under these frameworks cease immediately, and you must destroy any duplicated materials harvested from our digital domains.

10. Governing Law & Dispute Resolution

These Terms of Service, operational configurations, and platform interactions are strictly governed by and interpreted in accordance with the substantive internal laws of the State of Arizona, completely ignoring any choice of law or conflict of laws doctrines. Any litigation, arbitration, administrative challenge, or legal proceeding arising out of or connecting to these Terms, the use of our Site, or our SMS operations shall be instituted and decided exclusively within a court of competent jurisdiction or authorized regulatory forum located inside the State of Arizona.